Troubleshooting

Common Problems & Solutions

• Website isn't loading properly.
  Try clearing your browser cache and refreshing the page. If the issue persists, check the Status page.
• Cannot log in.Discontinued
  Make sure your username/email and password are correct. Use the Forgot Password page if needed.
• Audio / video isn't playing.
  Ensure your browser supports media playback and your volume is turned up. Try a different browser if the issue persists.
• Feature not working as expected.
  Check the Documentation for guidance, or reach out via Support or Discord.